Due to My Account system maintenance, some Council Tax and Benefits Services will be unavailable on Thursday 22 February 2018, 1pm and 3pm. You will still be able to make a new Benefit claim and register to view your Housing Benefit/Council Tax accounts. Apologies for any inconvenience.
Information for Landlords
Who can claim Housing Benefit?
People who are eligible for Universal Credit cannot usually claim Housing Benefit. Our Universal Credit page has more information about this.
Most other people who pay rent can claim Housing Benefit - but there are some exceptions:
- There must be a tenancy agreement in place: if there is not an enforceable contract between you and your tenant or there is a casual arrangement, we cannot pay Housing Benefit
- People who cannot claim include:
- people who are eligible for Universal Credit
- certain persons from abroad
- most students
- anyone who is living with and renting from a close relative
If the Housing Benefit paid does not meet the actual rent charged, your tenant will have to pay the difference. If your tenant cannot afford to make up the difference, they can apply for a Discretionary Housing Payment.
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