Rat pest control

Part of: Pest control services

Rat infestations can have a serious impact on your personal wellbeing. With professional treatment, it is possible to get rid of them. 

Cost of treatment  

The fee depends on whether you:

  • receive benefits or not
  • are a council tenant

See our fees page.

Book a treatment

Contact us to book a rat treatment.

Treatment process

Treatment is carried out by one of our pest control officers. 

The treatment we use is professional-grade poison.

We make 3 visits to check on progress and lay down new poison. 

We will visit your home and: 

  • discuss the treatment with you 
  • put down bait 
  • give advice on how to stop rats from infesting your home 

Treatment can be carried out: 

  • under floors (if access is given) 
  • in the kitchen 
  • in lofts (if access is given and safe to do so) 
  • in the garden 

Signs of a rat problem 

If you think you might have a rat problem, look out for these signs: 

  • scratching noises in the walls or ceilings  
  • seeing dark droppings about 10 to 14 millimetres long, thinner at one end
  • smelling an ammonia-like smell, particularly strong in areas such as under cupboards 
  • finding damage where rats have chewed on wood, plastic and cables  
  • finding nests with shredded material such as newspaper or fabric, often hidden behind a fridge or under garden decking 
  • finding ripped food packaging which may show signs of teeth marks  
  • seeing burrows, especially in compost heaps or under sheds  

Damage from rats 

Inside or outside your home, rats expose you to health risks and can cause damage to your property. Rats cause problems by: 

  • spreading diseases and infections 
  • chewing wooden fittings, lead pipes and electrical cables 
  • undermining property foundations and causing damage to drainage systems 

Contact customer services: book pest control

Office hours
Monday to Tuesday 9am to 5pm
Wednesday 10am to 5pm
Thursday to Friday 9am to 5pm
Saturday to Sunday Closed