Garden Waste Collection
The old hessian sack service has now ceased and the new opt-in service has started. As with any service change, there will be a transitional period where there may be some overlap. Veolia are in the process of delivering the new bins and sacks. Residents who have already signed up to the new service can continue to use their hessian sacks until their bins or new sacks are delivered.
Changes to service
As we work towards saving £20 million, there will be some changes to your green garden waste service. By handling waste differently we will be able to make vital savings while still providing a good service. This means more of our remaining resources can go into other essential areas such as adult social care, libraries and children’s services.
Opt-in chargeable service
A new green garden waste service has now launched (23 October 2017). Rather than withdrawing collections, we are following the example of many other local authorities by offering the service for a charge.
- For £75 a year - that’s £1.45 a week - you will get your own wheeled bin for garden waste, with weekly collections. If you feel you do not have space for a standard sized 240 litre bin then a supply of biodegradable sacks, or smaller 140 litre bins are available for £55 a year. Where possible, we recommend using a bin as this is the easiest and most efficient way of storing green garden waste.
- Starting from 23 October 2017 and for the price of 12 months, you will get your new service until April 2019
Hessian sack collections will now cease. If you do not sign up to the new service, your garden waste collection will stop. If you choose to sign up later, you will be provided with a new garden waste bin or sacks and your service will begin.
Tell Veolia you want to sign up now by emailing email@example.com or calling 020 8885 7700. You can also sign up online:
Bins will be 240 litres (the same size as normal household waste bins), but if you think your garden is too small for a standard size bin, we can offer other options, including a smaller 140 litre bin or a supply of biodegradable sacks. You will not be able to place any additional waste beside your bin, so please ensure you have the correct capacity for your requirements. If you choose sacks, they will be composted along with your waste.
Make sure you sign up before April 2018 to get your full year.
- Find out more on the Veolia website (external link)
- Read the garden waste FAQs on the Veolia website (external link)
Please visit our Reuse and Recycling Page for other ways to dispose of your garden waste.
Alternatively, why not try home composting? It’s easy, cheap and transforms your kitchen and garden waste into valuable food for your garden.
Your garden waste will be collected at the same time as the rest of your recycling. To check your collection day please use the search function on the Veolia website (external link).
If you need any more information about the green garden waste service then please contact the Veolia Contact Centre:
- Tel: 020 8885 7700
- Email: firstname.lastname@example.org
You can use the green garden waste collection service to recycle the following green waste:
|Yes please||No thank you|
Japanese Knotweed: please see the Japanese Knotweed page
|Hedge clippings||Large branches|
|Prunings||Soil or sand|
|Flowers||Any other rubbish|
- If you have any branches larger than 8cm (3 inches) thick then these should be cut into smaller pieces and tied together with string before they are put out for collection.
- Please remember that we cannot take any other items of rubbish on the green garden waste collection service.
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