Customer service phone lines
We are currently unable to take phone calls due to an IT problem – sorry for any inconvenience. Online services are available as usual.
Our commitment to equality and the Equality Act 2010.
We are committed to the principles of equality of:
This commitment covers both how we work with you and in our role as an employer.
The Equality Act 2010 brought together several separate equality laws. The Act provides a legal framework to protect the rights of individuals and advance equality of opportunity for all.
For more information go to Equality Act 2010 on GOV.UK.
The Act introduced the term 'protected characteristics to describe the groups who are protected by the Act. The protected characteristics are:
Find out more about protected characteristics on the Equality and Human Rights commission website.