Online services not available
Some of our My Account online services will be unavailable from Saturday 30 March, 10pm to Tuesday 2 April 2024, 8am. See all details on what you can and cannot do during this time.
If we send you a letter saying you've been overpaid, contact us straight away using our online form.
This two page letter provides a breakdown of overpaid Housing Benefit and tells you:
If you think this a mistake you can appeal the decision. See Appeal a Housing Benefit decision for more details.
Corporate and Customer Services | Benefits
PO Box 10505
Wood Green
London
N22 7WJ
United Kingdom