Family support services

Our family support services are for families affected by multiple issues where children aged 0 to 19 years old are present. 

Support offered

Our team offers:

  • targeted support for families affected by multiple issues (such as housing, domestic abuse, neglect, mental health, substance misuse)
  • collaboration with families to complete child and family wellbeing assessments, building on strengths and strategies families can use in the future
  • 'Team Around the Family' meetings, working with other professionals to support you
  • plans to ensure family progress and help develop wellbeing
  • regular visits 
  • parenting support programmes
  • help from professionals who meet to create bespoke packages of support – Early Help panel

How to access family support services

Parents and carers

Parents and carers can contact the Multi-Agency Safeguarding Hub (MASH) by phone on 020 8489 4470. 

Professionals and volunteers

Professionals and volunteers can send a referral via the children's services portal:

Start referral now