Make an FOI request
You can request to see information we hold by completing our online FOI request form.
You have the right to access a lot of the information and data we hold. This is governed by:
- the Freedom of Information Act (FOI) 2000
- the Environmental Information Regulations (EIR)
What happens next
Once we receive you request we will:
- acknowledge your request within 5 working days
- give you the information, or the reasons why we cannot, within 20 working days
- respond within 20 working days to complaints about the information we provided or our failure to provide it
For more on how we handle FOI requests, download our Freedom of Information (FOI) and Environmental Information Regulations (EIR) policy .
We may already have published what you're looking for
We publish a lot of information on our website. Before you make an FOI request you can search our FOI request database.
You can also view our:
- frequently requested information
- our regularly published information available as part of our publication scheme
Refusing your request
We may sometimes refuse your request. Examples where this may happen include:
- because the information is personal or commercially sensitive
- it would take us 18 hours or more to provide the information
To find out more about exemptions and why we may refuse a request, go to the guide to managing an FOI request – Information Commissioner's Office (ICO) website.
Requesting personal information
Personal information is protected by the Data Protection Act. If you (or someone acting on your behalf) wants to access personal information we hold about you, you must make a subject access request.
FOI annual reports
You can download our most recent FOI annual report: