Our policies and procedures

For information on our current written protocols, policies and procedures for delivering our services and responsibilities, go to:

• charging regimes and policies:
  • freedom of information charging policy
• complaints
• compliments and suggestions
• customer services
• our standards
• policies and procedures:
  • for conducting council business
  • for delivering our services - strategies and policies
  • about the recruitment and employment of staff
• records management and personal data policies:
  • records management policy (pdf, 7 page(s), 93.52 KB)
  • electronic records management policy (pdf, 7 page(s), 102.42 KB)