Developing the planned maintenance programme

Our programme to improve homes, how we will tell you about planned works.

The planned maintenance programme includes all planned work to repair homes and all planned programmes to improve homes and communal areas. We will use the following information to plan and develop our planned maintenance programme:

  • information from a periodic stock condition survey
  • information about the property’s energy performance, condition of the property’s elements, asbestos present in the property and the Housing Health and Safety Rating System (HHSRS)

We’ll take into account:

  • the impact of the programme to the tenant
  • the current condition of the property against the standards required
  • budgetary constraints
  • the impact on other maintenance work streams.

How will I know if work is due in my area?

We will inform you when planned work is provisionally programmed for your area. We will send letters to residents and share information with resident groups. We will also include information in our Homes Zone magazine and our website. 

All planned work is subject to change.