Housing and estate services over Christmas
See our holiday service pages for information on housing and estate services opening times over the Christmas and New Year period.
How we determine rent for council-owned homes.
The rent setting policy outlines how we will calculate, consult on and charge rent for council-owned homes.
This policy is intended for all Housing Revenue Account residential properties that we own and have responsibility to maintain and manage that are let on introductory or secure tenancies. It does not cover properties owned and managed within the council’s general fund housing service, homes used for temporary accommodation, or homes owned, leased or managed by other entities.
Council rents are set in accordance with the Rent Standard as outlined by the Regulator for Social Housing. The Rent Standard sets the maximum rent for new council tenancies and the maximum increase which can be applied to current tenants’ rent charges. Rents are calculated using a formula that takes into account the location, size and condition of the property.
In addition to their rent, tenants may also pay service charges. Service charges usually reflect additional services which may not be provided to every tenant, or which may be connected with communal facilities rather than being particular to the occupation of a dwelling.
For more information please read the full policy.