After applying for a dedicated disabled parking bay

We check your application to see if you’re eligible.

We aim to respond within 10 working days of getting your email or letter. If we have your email address, we will respond by email. If not, we will send you a letter.

If you are not automatically eligible and need to be assessed by a certified expert assessor, the application process can take about 6 weeks.

If you are automatically eligible, your application will be forwarded to the Parking Projects team to find a suitable location for the bay.

We will write to you with our decision. From the date the decision is made, it will take between 6 to 12 months to go through the consultation process and install the new bay.

Appeal our decision

If we turn down your application for a disabled bay, you can ask us to review the decision.

You must ask us for the review within 30 days following the date on the decision letter or email.

There are 2 reasons you can appeal our decision:

1. You believe you meet the eligibility criteria listed on the who can apply page.
2. You believe our decision was made following a mobility assessment that was not carried out in accordance with our policy and procedures.

If you appeal by reason 2 and your appeal is unsuccessful, you can apply again after 3 months. This allows for a change in your condition which may make you eligible.

The statutory consultation process

The parking projects team will consult on the proposed dedicated disabled parking bay. The proposal to install the bay will be advertised in the press and on street notices. This gives a minimum of 21 days for anyone to raise concerns or objections. We will consider all objections and decide whether to install the bay.

If your bay is approved:

• the contractor will be instructed to programme the works
• you will be issued with a permit number, that will allow you to park in the bay, once:
  • it has been marked on the ground
  • the signage with the bay number has been erected