Payment system down
Monday 14 April: we are currently experiencing technical issues with our payment system. We are working with our supplier to fix this as soon as possible. Sorry for any inconvenience.
Lost parking or traffic PCNs
Part of: Penalty Charge Notices (PCNs) – parking and traffic
If you have lost your PCN, you must wait for the letter we send you when the PCN is not paid 28 days after it's issued.
You’ll get a:
- ‘notice to owner’ letter for an on-street parking offence
- ‘charge certificate’ letter for a moving traffic offence
- ‘enforcement notice’ letter for a bus lane offence
Paying the lower charge
Losing your PCN means you cannot pay the PCN within 14 days. This means you cannot pay the 50% discounted charge.
You can complete and return the ‘making representations’ form included in your letter. On the form, tell us that you lost your PCN and we will consider letting you pay the lower amount.