Adult social care services over Christmas
See our holiday service pages for information on adult social care services over the Christmas and New Year period.
Request an assessment, eligibility, assessment process.
If you are an unpaid carer who is caring for someone who is disabled or ill or frail, you are entitled to an assessment of your own needs under the Care Act 2014. The assessment is a discussion between you and one of our workers about your caring role and how it affects you.
You can request a carer's assessment by completing our online form.
If you have difficulty with this form, please contact us.
The assessment will consider what services, facilities or resources are available that could contribute to preventing, delaying or reducing your needs. This includes helping you to:
If you want an assessment for the person you are caring for, visit our assessments page.
You are entitled to request a carer's assessment from us if you meet all of the following criteria:
After we have discussed your caring role with you and its impact on you and your daily life, we will use national eligibility criteria set out in the Care Act 2014 to decide whether you are eligible for support from us.
To be eligible for support, you must meet all 3 of the following conditions:
The specific outcomes referred to above are:
If you are deemed eligible for support using the national criteria, we will consider all available resources including voluntary and community services to develop a support plan with you that meets your needs.
If you are not deemed eligible, we will advise you about resources that are available to you.
Where necessary, for planning and providing services, the information you give may be shared with health services (for example, your GP), social care, housing and other organisations contracted to provide care services. The information you give will be kept in confidence under the terms of the Data Protection Act 2018.