Retail discount

Qualifying businesses receive a 75% discount on their Business Rate bill(s).

The government introduced a discount for occupied retail properties from 1 April 2019. The scheme was temporarily expanded from 1 April 2020 to include hospitality and leisure.

Full details of qualifying businesses can be found on the GOV.UK website.

From 1 April 2023 to 31 March 2025, qualifying businesses receive a 75% discount on their Business Rate bill(s). There is a cash cap which limits the amount of relief you may receive to £110,000 across all premises the business occupies in England.

Haringey has awarded the discount for any businesses which qualify. If you believe you are entitled to the discount but it is not shown on your bill or you have been awarded relief and the cash cap applies, use our online form:

Apply for, confirm or refuse retail discount

Contact the business rates team

Our phone line is open Monday, Tuesday and Thursday, 9am to 5pm.

The above address is for written correspondence only.

We are unable to see customers in person. Our Customer Services Centres can accept copies of documents but will not be able to answer any questions about your Business Rates.