Report a problem

Please use the 'Report anonymously' option if you are having problems logging into My Account

You can report a wide range of problems via this website - including:

Clear ups or removals

• Abandoned vehicles
• Dead animal
• Dog mess
• Dumped rubbish
• Fly-posting
• Graffiti
• Hazardous Waste
• Litter
• Overflowing litter bin
• Overgrown hedges and shrubs
• Recycling bank full
• Street cleaning/sweeping issues
• Tree danger or obstruction

Repairs

• Damaged street furniture or paths and pavements
• Drains and gullies (blocked or broken)
• Housing repairs
• Lighting, lit signs and lit bollards
• Manhole covers
• Potholes
• Road and traffic signs
• Road defects (other)
• Road markings (white)
• Road markings (yellow)
• Street name plates

Other issues

• Abuse of adults or children
• Anti-social behaviour
• Change of address
• Dangerous and obstructive parking
• Dangerous structures
• Fraud
• Flooding
• Housing repairs
• Missed collections - recycling
• Missed collections - rubbish
• Noise
• Park problems
• Pests
• Planning violations
• Rough sleepers via Streetlink
• Skips
• Street trading

Contact Customer Services if you cannot see your issue listed here.