Pest control cancellation fees

Change your appointment 

If you want to change your appointment, there's no charge provided you give us more than 2 working days' notice.

Please contact us to arrange this.

Cancel all visits

We'll refund the cost of treatment, less a £23 administration fee, if you:

• cancel all treatments
• do not want to rebook
• give more than 2 working days’ notice

Refunds

You can ask for a refund (less cancellation charges) if:

• the pest control officer arrived at your premises but could not do the treatment, for example there was no one in
• you cancelled the appointment without giving at least 2 working days’ notice

The following cancellation charges apply:

These cancellation charges are for each missed or cancelled appointment.