Housing and estate services over Christmas
See our holiday service pages for information on housing and estate services opening times over the Christmas and New Year period.
Giving notice, completing the termination, what to do before you move out, handing in keys.
If you decide to move out of your council property, you must give us 4 weeks' notice ending on a Monday. If you don't, you will have to pay another 4 weeks' rent.
Use the following link to give notice that you are moving out. You can also book an appointment to complete the notice of termination form with a staff member by contacting us.
Give notice that you are moving out
Don't delay – the 4 weeks' notice only starts when we have received your notice in writing.
You will also need to send us a formal request to end your tenancy. You should do this towards the end of the notice period. You can do this using the following link.
After you hand in your notice:
Before you move out, you must make sure:
Download our moving home checklist to help you with your move.
If you don't follow these rules we will have to charge you for any costs we incur.
When you terminate your tenancy, we will notify:
You can hand in the keys at your local customer service centre. You do not need an appointment for this.
You must return the keys to us no later than 12 noon on the Monday (or Tuesday if the Monday is a bank holiday). If you return the keys after 12 noon on the last day, you will be charged an additional week's rent.
If you are renting a garage, you will also need to give notice to end your garage rental. You can do this when you fill in the notice form above.