Changes to penalty fees
Penalty Charge Notices (PCNs) and vehicle removal fees will increase on 14 April 2025. See full details of fee changes.
Penalty Charge Notices (PCNs) – parking and traffic
How to pay your parking or traffic PCN online, by phone or in person.
Pay a PCN
Do not pay your PCN if you want to challenge it. Payment means you accept it was correctly issued.
You’ll get a 50% discount if you pay within 14 days of the ‘date of service’ shown on your PCN.
To pay you need your PCN number and vehicle registration.
Pay online
Pay by phone
You can pay by credit or debit card at any time using our telephone payment system.
Call 0300 456 0520.
Pay in person
Visit the car pound to pay in person. You can only pay with cash.
Contact or visit the Car Pound
Phone
Address
Unit 1, 1 Waltham Park Way
Walthamstow
London
E17 5DU
United Kingdom
Office hours
Monday to Saturday
7am to 10pm
Sunday
8am to 8pm
Bank holidays 8am to 6pm – times may vary
Christmas Eve and New Year's Eve – 7am to 6pm
Christmas Day – closed
Boxing Day – 10am to 6pm
New Year's Day – closed
Location