Direct payments

You may be able to get a direct payment if you have been assessed by Adult Social Services as needing community care services.

To determine if you are entitled to receive a direct payment, we must complete an assessment to confirm whether you have eligible needs.

Your plan describes the care and support you need and how you will use your personal budget to pay for it.

Direct payments can be spent on care support that has been identified and agreed within your support plan.

If you have had an occupational therapy assessment and you need equipment and/or minor adaptations.

To receive your direct payments, you must open a prepaid card account.

What happens if your care and support breaks down.

You need to account for the money that you spend from your direct payments account.

Support for managing your direct payment while admitted to hospital, in respite care or outside the UK.

Our direct payments policy, and where to get information, advice and practical support.