You must submit your invoice to us in electronic format – via email, with a PDF attached.
No purchase order, no pay
Haringey Council operates a strict 'no purchase order (PO), no pay’ policy.
This means we cannot pay invoices for goods, works or services unless:
- a valid Haringey Council purchase order has been issued in advance
- the PO number is correctly quoted on the invoice
If you have not been provided with a PO number, contact the council officer who commissioned the works or services before submitting an invoice.
What this means for suppliers
- Please ensure that no work is started, nor goods supplied, without a valid purchase order number.
- Always quote the correct PO number on your invoice
- Invoices without a valid PO number will be returned unpaid or delayed
- We are not liable for late payment interest charges caused by missing or incorrect PO information
- If you invoice has been disputed the Council will not be liable for any late payments for delays that are incurred.
Exceptions
Some payments (such as rent, rates, grants and statutory payments) will fall outside this policy.
Our commitment
Haringey Council aims to pay valid and undisputed invoices within 30 days. The no PO, no pay policy helps ensure payments are processed quickly, accurately and transparently.
Submit your invoice with a valid PO to: supplier.invoices@haringey.gov.uk
For any invoice, PO or payment queries: please contact the commissioning/procuring officer for the contract or purchase order.
What your email must include
As well as the PO, it is essential that the email:
- contains only one invoice per attachment – multiple invoices in a single attachment will not be accepted
- includes actual invoices – we will not pay proforma invoices, account statements or remittance advice notes
- contains attachments in PDF format
- includes attachments where all text is clear, to ensure they can be scanned without any information loss
- includes the invoice date
- indicates clearly that the invoice is for 'Haringey Council' and shows our full billing address
- contains an invoice number, VAT (where applicable) and your company's address and registration number
If your invoice does not comply with the above it may cause a delay in processing.
Payment methods (by BACS or cheque) will not be affected.
Prompt payment and increased transparency
The Procurement Act 2023 requires prompt payment and increased transparency regarding payment to prime contractors and, in turn, their subcontractors.
We have created a prompt payment guidance document to support suppliers in carrying out monitoring and performance reporting.
Payment performance
Under Regulation 113 of the Public Contracts Regulations 2015, we are required to publish performance data on payment of valid and undisputed invoices.
| Financial year | % of invoices paid within 30 days | Interest (in £) actually paid to suppliers | Interest (in £) potentially liable to pay |
|---|---|---|---|
| 2024/25 | 90% | £680 | £271,538.41 |
| 2023/24 | 91% | £532 | £273,156.61 |
| 2022/23 | 94% | £601.03 | £196,323.91 |
| 2021/22 | 94% | £1.50 | £115,737.87 |
| 2020/21 | 95% | £20 | £217,732.39 |
| 2019/20 | 91% | £670.60 | £207,293.75 |
| 2018/19 | 93% | £0 | £109,860.00 |
Note on the 'Interest (in £) potentially liable to pay' column
For the purpose of this exercise, we are unable to differentiate invoices that may be/have been in dispute.