You must submit your invoice to us in electronic format – via email, with a PDF attached.
What your invoice must include
In your invoice, you must quote a valid Purchase Order (PO) number. Failure to do so will result in significant delays to payments and we will not be held liable for any late payment penalties.
We will make payments as per our agreed payment terms and conditions.
It is essential that the email:
- contains only one invoice per attachment – multiple invoices in a single attachment will not be accepted
- includes actual invoices – we will not pay proforma invoices, account statements or remittance advice notes
- contains attachments in PDF format
- includes attachments where all text is clear, to ensure they can be scanned without any information loss
- contains a valid PO number which has been approved for payment – if you do not have a valid PO number, please contact the person who ordered the goods/services as they will be able to provide it
- includes the invoice date
- indicates clearly that the invoice is for 'Haringey Council' and shows our full billing address
- contains an invoice number, VAT (where applicable) and your company's address and registration number
If your invoice does not comply with the above it may cause a delay in processing.
Payment methods (by BACS or cheque) will not be affected.
Prompt payment and increased transparency
The Public Contracts Regulations 2015 requires prompt payment and increased transparency regarding payment to prime contractors and, in turn, their subcontractors.
We have created a prompt payment guidance document to support suppliers in carrying out monitoring and performance reporting.
Payment performance
Under Regulation 113 of the Public Contracts Regulations 2015, we are required to publish performance data on payment of valid and undisputed invoices.
| Financial year | % of invoices paid within 30 days | Interest (in £) actually paid to suppliers | Interest (in £) potentially liable to pay |
|---|---|---|---|
| 2023/24 | 91% | £532 | £273,156.61 |
| 2022/23 | 94% | £601.03 | £196,323.91 |
| 2021/22 | 94% | £1.50 | £115,737.87 |
| 2020/21 | 95% | £20 | £217,732.39 |
| 2019/20 | 91% | £670.60 | £207,293.75 |
| 2018/19 | 93% | £0 | £109,860.00 |
Note on the 'Interest (in £) potentially liable to pay' column
For the purpose of this exercise, we are unable to differentiate invoices that may be/have been in dispute.
Contact customer services: accounts payable team
Level 4, Alexandra House
10 Station Road
Wood Green
London
N22 7TR
United Kingdom