Housing and estate services over Christmas
See our holiday service pages for information on housing and estate services opening times over the Christmas and New Year period.
Housing income collection policy
How we manage our housing income collection effectively.
This policy describes what we will do to collect, support tenants to pay their rent and drive a payment culture. The council understands that tenants/licensees may fall behind with payments from time to time and has agreed approaches to help and treat such cases.
Please see also our housing arrears policy.