Regulator confirms Haringey’s return to compliance with consumer standards

The Regulator of Social Housing confirmed today that it has removed Haringey from its watchlist and is satisfied the council has returned to compliance.
Haringey homes-12

The decision marks a significant moment in the council’s improvement journey, which started when it self-referred in January 2023.

It follows the council’s decision to bring landlord services back in-house in 2022 in order to improve standards for tenants and leaseholders.

The council committed to a ‘voluntary undertaking’ on key issues that involved making thousands of fire and electrical safety fixes, as well as bringing 1,000 homes back to Decent Homes standards and overhauling its governance, data management and compliance processes.

Cllr Sarah Williams, Haringey Council Deputy Leader and Cabinet Member for Housing and Planning said:

“When we took our housing service back in-house in 2022, we were determined to transform it for the benefit of our residents.

“Thanks to an almost £5m cash injection, a detailed plan of action and the commitment of our housing team and our Housing Improvement Board in delivering it – we are turning things round and giving our residents the high level of assurance they deserve.

“While the Regulator’s announcement is very welcome, we won’t be complacent. We will maintain a laser-like focus on continued improvement so we can build on this important milestone.

“We are grateful to our colleagues and external stakeholders, including the Regulator with whom we’ve maintained regular dialogue, for the guidance and challenge they’ve given to drive us forward.

"We’d also like to thank our residents for lending us their voice through our new resident engagement structure – something I’m especially proud of. We will continue to be open, to listen and learn.”

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