Parking payments system unavailable
Due to planned maintenance work, our payment system will be unavailable on Thursday 17 July from 10am until 4pm. During this time, you will be unable to make PCN or permit payments. Sorry for any inconvenience.
Resident CPZ parking permit
Who can apply, where you can park, refunds and how to change permit details.
About resident permits
A resident parking permit lets you park on the roads in the controlled parking zone (CPZ) where you live.
See information on parking permits if you live on an estate.
Eligibility
You must live in a CPZ and be 17 or over.
Where you can park
Within your CPZ you can park in a:
- resident permit holder bay
- resident permit holder shared-use bay (resident permit and pay by phone)
- permit holder bay
- permit holder shared-use bay (permit holder and pay by phone)
The permit is not valid in pay by phone only bays. See what the parking bay signs look like.
Low Traffic Neighbourhood rules still apply. See information on Low Traffic Neighbourhoods.
Cancellations and refunds
If you no longer need it, you can cancel your permit and may get a refund.
Change permit details
You can change your vehicle details or change your permit address.