Contact Customer Services
My Account provides quick and secure access to many self- service options 24 hours a day, 7 days a week. Log in or sign up to My Account.
Our website provides useful information about council services. You can access many services online - see our A to Z Directory of Services.
For a speedier response, you can
- report problems directly here (rubbish, recycling, graffiti, roads etc), or you can
- make a formal complaint/give feedback about a service here.
For other non- urgent queries please use the following form.
The Contact Centre is open Monday to Friday, 9am to 5pm - closed at weekends and bank holidays.
Our Contact Centre advisors only deal with certain service-related enquiries - see the list below.
- Please note: your call may be recorded for training and monitoring purposes
Haringey Customer Service Centre locations
We have two Customer Service Centres in Haringey:
- Marcus Garvey Centre - Library and Customer Services - N15 4JA
- Wood Green Library and Customer Services - N22 6XD
Click the links above for full address and opening times.
Our centres offer free use of computers which you can use to access council services online.
Why not use our computers to set up My Account, a personal and secure way to view your information and accounts, complete applications, report issues, make enquiries and much more. Find out more about My Account here.
You can also come in and use our self service payment kiosks to make card payments for your council tax, business rates, parking fines, overpayment of housing benefit, housing rent or Haringey invoices. Payments of these types cannot be taken by our customer service staff so why not use a kiosk to make your payment quickly and easily?
Our Customer Service Centres are accessible and provide full facilities for disabled people.
Hearing impaired users
Our Customer Service Centres are fitted with induction loops.
Users whose first language is not English
You should arrange for a friend or family member who can speak English to contact Customer Services on your behalf. You will need to be with them as we need your permission to speak with them about you.