Customer services

Part of: Council services over Christmas

Customer service centres

Christmas and New Year opening times for our customer service centres.

Marcus Garvey customer service centre:

  • Monday 23 to Friday 27 December 2024 – closed
  • if you need to see us in person, please visit the Wood Green customer service centre

Wood Green customer service centre:

  • Monday 23 December 2024 – 9am to 5pm
  • Tuesday 24 December 2024 – 9am to 1pm
  • Wednesday 25 and Thursday 26 December 2024 – closed
  • Friday 27 December 2024 – 9am to 5pm

Marcus Garvey and Wood Green customer service centres:

  • Monday 30 and Tuesday 31 December 2024 – 9am to 5pm
  • Wednesday 1 January 2025 – closed

Normal opening times will resume on Thursday 2 January 2025.

You can book a face-to-face appointment at Wood Green using our online form or call us on 020 8489 2280.

Phone lines

The customer service phone lines will be closed on the following dates:

  • Wednesday 25 and Thursday 26 December 2024
  • Wednesday 1 January 2025

Our emergency out-of-hours service is available on these dates.

See our contact page for information on how to contact us.

Social media

We will monitor our social media channels on the days that our customer service centres are open.

As many services are closed during the holidays, we will log any social media requests and look into issues when normal services resume on Thursday 2 January 2025.